Privacy Policy
Personal Information We Collect
When you visit our Site, we automatically gather certain details about your device, such as your web browser, IP address, time zone, and any cookies installed on your device. In addition to this, we collect information about the web pages or products you view, the websites or search terms that led you to our Site, and how you interact with our Site. We refer to all this data as “Device Information.”
We use various technologies to collect Device Information. Cookies are data files placed on your device or computer, often containing an anonymous unique identifier. You can find more information about cookies and how to disable them by visiting All About Cookies. Log files track actions occurring on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. Web beacons, tags, and pixels are electronic files used to record information about your browsing activities on the Site.
When you make or attempt to make a purchase through our Site, we collect information including your name, billing address, shipping address, payment information (such as credit card numbers and other accepted payment types), email address, and phone number. This is referred to as “Order Information.” We may also collect other types of information, including offline data or purchased marketing data/lists. When we mention “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.
How We Use Your Personal Information
We use the Order Information that we collect to process your orders, arrange shipping, provide invoices and order confirmations, and communicate with you. Additionally, this information helps us screen for potential risk or fraud and, if you’ve shared your preferences with us, provide information or advertising about our products or services.
Device Information is primarily used to screen for potential risk and fraud and to improve and optimize our Site. This includes generating analytics on how customers interact with the Site and assessing the success of our marketing and advertising campaigns. In some cases, Device Information may also be used for advertising or retargeting purposes.
Sharing Your Personal Information
We share your Personal Information with third parties to help us utilize your data as described above. For instance, we use Koala Copper to power our online store and Google Analytics to better understand how customers use our Site. If you wish to opt out of Google Analytics, you can do so here.
Additionally, we may share your Personal Information to comply with applicable laws and regulations, respond to lawful requests for information, or protect our rights.
Behavioral Advertising
We use your Personal Information to provide you with targeted advertisements or marketing communications that may be of interest to you. For more information on how targeted advertising works, you can visit the Network Advertising Initiative.
If you wish to opt out of targeted advertising, you can do so via the following links:
- Facebook: Facebook Ad Settings
- Google: Google Ad Settings
We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Any changes will take effect immediately upon being posted on the website. If we make significant changes, we will notify you here so that you are aware of what information we collect, how we use it, and under what circumstances we disclose it.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at sales@koalacopper.au or by mail at Koala Copper Australia.